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Open Network for Digital Commerce

ONDC Buyer App disclosures

Published by Thirty3 Fundos Technology Private Limited as a Buyer Network Participant on the Open Network for Digital Commerce, under Clause 2.3.3 (k), Chapter 2 Business Rules of the ONDC Network Policy. These are statements about how this application actually behaves.

Network participation

Thirty3 Fundos Technology Private Limited · ONDC organisation 15368 · Buyer Network Participant · CIN U82990DL2024PTC426235 · GSTIN 07AAKCT7462Q1ZE

ProfileDomainAPI versionStatus
15368-9896Retail (B2C)v 1.2Integration in Progress
15368-10493Logistics (B2C)v 1.2Integration in Progress
15368-10494Ride Hailingv 2.0.0Integration in Progress
15368-10495Accommodation Bookingv 2.0.0Integration in Progress
15368-10496Reserved Ticket Bookingv 2.0.0Integration in Progress
15368-10497Insurancev 2.0.0Integration in Progress
No profile above is Live on the network yet. Every one is at “Integration in Progress”, and Dreamvaca is not currently transacting on ONDC. These disclosures are published ahead of go-live rather than after it.

Current version and changelog

Version 1.0, released 17 August 2026. Every previous version stays reachable at its own URL.

Date of releaseVersionChanges made in this version
17 August 20261.0First release. Published ahead of commencing transactions on the ONDC Network.
Buyer App Disclosure 1

Listing criteria: minimum standards for displaying search results

Clause 2.4.2 (g), Chapter 2 Business Rules (third proviso to Clause 2.3.3 (k)), ONDC Network Policy

These are the criteria Dreamvaca uses to reject a search result received from a Seller App. Each is objective and quantifiable — it names the field, threshold or check applied, so a Seller App can determine for itself whether a response would be listed.

Listing criteriaHow the criteria is measured over the ONDC Network
1.The on_search callback fails cryptographic signature verificationThe Authorization header is parsed for keyId="subscriber_id|ukId|ed25519", the sending Seller App's signing_public_key is resolved from the ONDC Registry /lookup, a BLAKE2b-512 digest of the exact received bytes is recomputed, and the signature is Ed25519-verified. Any result that fails this check is rejected in full and the callback is NACKed. Binary pass/fail; no partial trust.
2.The callback signature is outside its own validity windowThe `created` and `expires` values in the Authorization header are compared against server time. A signature whose `expires` is in the past, or whose `created` is in the future, is rejected. Measured in seconds.
3.The response arrives after the transaction correlation deadlineEach outbound action records a pending row keyed on context.message_id. A matching on_search arriving more than 30 seconds after the request is not shown to the buyer, because by then the buyer has already been told the search returned nothing from that participant. Measured in seconds from request dispatch.
4.The catalogue item carries no quoted price for the buyer's requested parametersThe item must carry a quote total in INR for the exact dates, party size or quantity the buyer entered. An item with no price, a zero price, or a price expressed only as an indicative "from" value is not listed as bookable. Measured as: quote.price.value present, numeric and greater than zero.
5.The catalogue item carries no cancellation or refund termsThe item must carry cancellation terms we can display verbatim to the buyer before they commit. An item with no cancellation_terms block is not listed. Measured as: presence of a non-empty cancellation terms structure on the item.
6.The provider or item is marked inactive, withdrawn or out of stock by the Seller AppAny item whose status is reported as inactive, withdrawn, deactivated, or whose available quantity is zero, is removed rather than shown as unavailable. Measured as an exact match against the status values the Seller App reports.

Whitelisting criteria for Seller Apps

Dreamvaca applies no whitelisting criteria to Seller Apps. Every Seller App registered on the ONDC Network for a domain in which Dreamvaca is a Buyer Network Participant is eligible to have its search responses listed, subject only to the objective rejection criteria in the table above. No Seller App is excluded on the basis of identity, size, or any commercial relationship with Dreamvaca or its group companies.

What every listed result carries

A result that is not rejected by the criteria above is displayed with the identity of the Seller App fulfilling it, the total price in INR for the exact parameters the buyer entered inclusive of all taxes and charges, and the cancellation and refund terms applicable to it — reproduced in the provider’s own words rather than paraphrased. Results from different Seller Apps are blended into a single ranked list and are deliberately not de-duplicated. The same underlying property, vehicle or service may therefore appear more than once at more than one price, because those are genuinely different offers carrying different terms. Each row identifies the Seller App fulfilling it.

Buyer App Disclosure 2

Sorting parameters and their relative importance

Clause 2.4.2 (e), Chapter 2 Business Rules (first proviso to Clause 2.3.3 (k)), ONDC Network Policy

Listed in descending order of priority, highest weightage first. Results are ranked on a single parameter: there is no blended score, no quality signal and no supplier weighting, so the table below is the entire ranking function rather than a summary of it.

RankSorting parameterHow the parameter is measured in the ONDC NetworkWeight
1Total quoted price for the buyer's requested parameters, ascendingThe value of quote.price.value in INR on the on_search response, for the exact dates, party size or quantity the buyer entered — inclusive of all taxes, supplier charges and Dreamvaca's margin. Compared as an integer number of paise. This is the complete ranking function: results are ordered on this number alone.100%
Seller App identity, or any commercial relationship with DreamvacaNot used. No Seller App can pay for, or otherwise obtain, a position in the ranked list. Weight 0%.0%
Dreamvaca's own margin on the transactionNot used. Ranking compares the price the buyer would pay. A result is never promoted because it is more profitable to us. Weight 0%.0%

Tie-breaking

Two results at the same total price are ordered by Seller App subscriber id and then by item id, both ascending. The rule is deterministic, so the same search returns the same order every time, and it is independent of any commercial relationship with the Seller App.

Buyer-selected sorting

A buyer may replace the default ranking. A chosen sort replaces it entirely — we do not blend a buyer’s choice with any weighting of ours:

  • · Total price, ascending (the default)
  • · Total price, descending
  • · Duration or trip length, where the item carries one
  • · Seller App or provider rating, where the Seller App publishes one

Filters a buyer applies — price range, rating, cancellation policy, departure time — remove results from the list. They never re-weight the order of the results that remain.

Static terms and disclosures

Where each static term is published

Orders, refunds, cancellations, issue and grievance management, and payouts, each at a stable URL.

TopicPublished at
Orders and booking termsTerms of Service
Refunds and cancellationsRefunds and Cancellations
Delivery and fulfilmentDelivery and Fulfilment
Privacy and buyer dataPrivacy Policy
Pricing, taxes and feesPricing
Issue and grievance managementRaise or track a complaint
Issue and Grievance Management

Raising an issue

A buyer who is unhappy with an order placed through Dreamvaca can raise it with us directly, and we remain responsible for it regardless of which network participant fulfilled the order. Issues raised on the ONDC network against our Buyer NP are handled through the same process and the same officer.

Grievance Redressal Officer

Amit Tyagi

amit@fundos.solutions · +91 74001 60348

C-203 Badhwar Apartment, Dwarka Sector 6, New Delhi 110075

Acknowledged within 48 hours, resolved or escalated within 15 days.

Buyers raise and track grievances at /grievance, which files the issue on the ONDC network through the Issue and Grievance Management protocol and returns a reference the buyer can track it under.

Customer support: +91 85113 63610, 10:00–19:00 IST, Monday to Saturday. Or use the contact form.

These disclosures apply to https://dreamvaca.in and are maintained by Thirty3 Fundos Technology Private Limited, registered at C-203, Badhwar Apartment, Sector 6 Marg, Sector 6 Dwarka, New Delhi 110075.

ONDC Buyer App Disclosures · Dreamvacaa